Whether it's directly from your telecom provider, or through your current PBX, extending your calling capabilities to Microsoft Teams is always possible
You can have your Microsoft Teams as a desk phone, providing a wide range of devices for any business needs.
Rather than building complex telephony infrastructure, get a certified Session Boarder Controller (SBC) and you're ready to go
Easily manage, monitor and add devices through Teams admin center without additional cost
Microsoft Teams requires a certified SBC to act as bridge between Teams and the telephone network. The session border controller provides multiple functions, including security, interoperability, legacy connectivity, migration, resiliency and failover.
The SBC can integrate with the current PBX or directly with the telecom provider, the SBC can be a hardware component or as a virtual appliance hosted in the datacenter or in the cloud.
With a variety of options, you can get certified Microsoft Teams devices with native Microsoft Teams client for a unified user experience through different endpoint types.
Basic phones, common area devices and high-end video phones, many options are available that suits the business needs of any organization.
Microsoft Teams has been enhanced to support integration of third-party recording solutions, including the platform functionality, user experiences, and administrative interfaces needed to provide an end-to-end solution for configuring, managing, recording, storing, and analyzing Teams communications.
Have full insight of the organizational calls, including many analytics features and costing, whether for reporting purposes, calls behavioral analysis, cost per user, department, or site or even by destination, get full overview of all calls going through your telecom provider.