15 years of
COMBINED EXPERIENCE We have the know-how you need.
Support Services
At SMRTDS, we are dedicated to ensuring the seamless operation of your IT infrastructure. Our Support Services are tailored to provide comprehensive assistance for various Microsoft solutions, guaranteeing optimal performance and reliability.
Specialized Expertise
24/7 Support
Adopt Industry Best Practices
Advanced Tech
Proactive Maintenance
Comply with Security Standards
Three Tiers of Support
We provide flexible tiers of support based on your organization needs, all tiers are available in on-site/remote or remote only support
Basic
Unlimited support tickets during working hours.
Consultation and support for the covered products and services.
Standard
All benefits of Basic Support.
Regular health checks performed three times a year for preventive maintenance.
Premium
All benefits of Standard Support.
24/7 availability, crucial for businesses with services deemed business-critical.
Our Expertise Covers
Microsoft Teams
Including Direct Routing, telephony, voice integration, meetings, and meeting rooms.
Microsoft Exchange
Both Online and On-Premises
Active Directory
On-Premises and Azure (Microsoft Entra ID), managing and optimizing your directory services, and Streamlining identity management.
Hyper-V
Delivering virtualization solutions.
Skype for Business
On-premises Skype for Business servers and components, voice infrastructure and integrations
